Arrowhead Pays Shipping Both Ways

Arrowhead believes in its products so much that we gladly pay the shipping to and from your office. It doesn’t matter if you’re just down the street or clear across the country, sending cases to us is easy. We have partnered with UPS to provide you with expanded delivery options and times.

Shipping Instructions

Sending us a case is easy! Simply follow the steps below or call us at 1-800-800-7200 and we will be happy to answer any shipping questions you might have.

  1. Complete the prescription form for the case. We can send forms to you free of charge or you can download a digital version of our prescription forms here.
  2. Place the clean impressions(s), bites and study models in the Arrowhead boxes that are provided. Make sure to use the foam padding in the box as this will ensure your models and other case materials are not damaged during shipping
  3. Put the completed prescription slip on top of the foam pad and close the box.
  4. Please seal the box with tape and place it in one of the provided UPS Express bags. (Two of our boxes fit nicely in each UPS bag)
  5. Attach on of Arrowhead’s preprinted air bills on the bag. (If you need additional air bills please contact Arrowhead directly to ensure that you are not charged.)
  6. Call UPS for a pick up at 1-800-PICK-UPS or schedule online.


Free Local Delivery

Arrowhead Dental Laboratory provides free local delivery right to your office. Our drivers are available every business day to pickup and deliver your cases.

Our local delivery area goes as far north as South Ogden and as far south as Springville. For locations outside this area please use our UPS shipping option.

  • Follow the instructions above related to packaging the case with the exception of those having to do with air bills and ups.
  • To schedule a local pickup please call us at 1-800-995-7233.
  • We begin pickup/delivery at 8:00 a.m. every business day and usually finish by 1:00 p.m.
  • Pick up requests received after 11:00 a.m. will be picked up on the following day.


International Shipping

Arrowhead’s unbeatable quality is now available worldwide! It is faster and easier than ever to use Arrowhead Dental Laboratory from outside the United States. We offer one day shipping to Canada and two day shipping to most European cities. Our close partnership with UPS Global will make Arrowhead your “local” dental laboratory. Call us at 1-800-800-7200 for more details.

  • Same day pick up in most locations.
  • We supply pre-printed shipping labels..
  • Manage your account 24/7 via our customer portal.
  • Some shipping fees and VAT tax fees may apply.